We are a limited liability company established in 1993 and accredited as an IATA agency in 1995. In 2002 we were appointed the exclusive partner in Uganda for CWT, a global leader in business travel management. Being a dependable and trustworthy business partner, we are committed to offering industry leading products and services based on our core values of professional excellence, personal integrity, unrivalled reliability, and cultural diversity. Fostering respect and a team spirit in the workplace, embracing and leveraging the multicultural essence of the company, and providing equal opportunities to talented individuals is at the heart of our company philosophy.
CWT Uganda is independently owned and operated by Swanair Travel & Safaris Limited
Swanair Travel & Safaris is the appointed and exclusive partner in Uganda of CWT, one of the largest Travel Management Companies (TMC) in the world. CWT is a global leader in business travel management and is present in more than 147 countries. Companies and governments rely on CWT to keep their travelers connected with a consumer-grade travel experience, combining innovative technology with vast experience and a focus on B2B4E, (Business to business for employees). Our association with CWT allows us to offer tailored corporate travel solutions by utilizing a global network.
As a leading TMC in Uganda, with a comprehensive 360-degree view of your companies travel requirements, Swanair Travel & Safaris / CWT Uganda can offer you better fare prices, cost savings and enhanced travel services. This means in addition to our established expertise in air travel booking operations, we also offer our corporate clientele 24/7 After Hours and Emergency Services for their short notice or unexpected travel requirements. We further offer the shortest response time in this industry segment, providing our corporate clients with competitive, accurate and comprehensive flight itineraries.
As part of our comprehensive services portfolio, Swanair Travel & Safaris / CWT Uganda has the established capacity to manage your regional and international hotel accommodation requirements by utilizing the Amadeus / Travelport GDS providers. In addition, we are also a Preferred Travel Agency (PTA) for the Marriott Hotel group and utilize TBO Holidays, a hotel and leisure travel booking platform featured on the Amadeus GDS services platform.
Groups & Events
Utilizing well established local and global connections, Swanair Travel & Safaris / CWT Uganda provides a range of solutions for the organization and implementation of our client’s important corporate meetings, groups and events within Uganda and beyond. Based on our established expertise, we are committed to assist our clients with their requirements by collating all aspects of the meetings and events spectrum such as events planning, venue sourcing, group travel, hotel bookings and delegate management to post-event evaluation, achieving viable cost savings for our clients as a result.
Swanair Travel & Safaris also offers international holiday and African safari adventures serving inbound tourism, the Ugandan leisure travel market and our corporate clients. Our regional tours and safaris have a particular focus on the countries of the East African Union, with international holiday requirements being implemented in cooperation with globally operating leisure travel agencies.
We employ only certified tour guides with excellent interpersonal skills and expert insights into the wildlife and cultural topics of Uganda and beyond. They work in close cooperation with our knowledgeable and experienced safari consultants to transform your holidays into memorable events. In addition, our safari vehicles are maintained to standards required by international holiday and tour operators. Our ambition to furnish Ugandan and international leisure travelers with memorable events and experiences is at the heart of our personalized services and cost effective travel itineraries.
Bleisure Travel is the combination of ‘business’ and ‘leisure’ and as the volume of corporate travel continues to increase, so does the number of people looking to capitalize on the opportunity of being abroad to enjoy a vacation before or after their work travels. At Swanair Travel & Safaris we recognize the need to offer Bleisure travel opportunities that can be combined with a business trip to Uganda and beyond.
At Swanair Travel & Safaris we offer our clients a wide range of air charter services through local and international organizations. With our established expertise as a globally connected travel company we are in a position to secure the best available air charter services for our clients.
Bleisure Travel is the combination of ‘business’ and ‘leisure’. As the volume of corporate travel continues to increase, at Swanair Travel & Safaris, we recognize the need to offer Bleisure travel opportunities that can be combined with a business trip to Uganda and beyond.
Travel Data Management
We acknowledge our client’s essential prerequisite for consolidated, inclusive and accurate travel data services. We consequently developed an in-house Travel Data Management & Analysis product to capture air travel, car rental or hotel bookings and essential travel statistics.
24/7 travel booking services are available to our clients for emergency, short notice and immediate travel requirements. As all our booking services, these are defined by the objective to provide accurate itineraries in the shortest possible response time based on up to date flight data available from all airlines operating out of Uganda.
Swanair Travel & Safaris offers its corporate clients pickup and drop-off services to and from Entebbe airport for passengers who prefer to have a private vehicle and driver assigned to their family, friends or business group. Since the airport transfer is organized according to your flight schedule, the waiting period on arrival is eliminated.
Airport Meet & Greet as well as general Assistance Services are implemented utilizing NAS and DAS, the two leading providers of ground handling and airport assistance services at Entebbe airport. Their services are supervised by our own staff to ensure due process is observed when managing our client’s requirements.
Swanair Travel & Safaris / CWT Uganda also offers its corporate clients assistance with visa procedures as may be required for regional visa applications / extensions and for the countries that allow our travel agency to manage these on behalf of our clients.
We offer globally valid travel insurance policies for both inbound and outbound travel. We can also provide our clients with insurances that cover Covid-19 related eventualities. All formalities required for the purchase of insurance policies are managed by our travel insurance consultant.
To provide our clients traveling worldwide with quality transportation options, Swanair Travel & Safaris offers global and local car rentals through services providers such as Sixt or Europcar in addition to our pool of high quality and well maintained cars.